Our Response to the New Virginia Face Mask Rules

Posted on May 28, 2020.

Dear Valued Superior Customers:

Our Governor has ordered that all persons entering indoor retail facilities must wear a mask.

Superior is not a retail establishment. Therefore, although we recommend wearing a face covering inside our facilities, we will not mandate this as required.

The Governor's order also exempts you from wearing a mask if you have a medical condition.

Due to ADA, HIPPA, and the 4th amendment, we cannot legally ask our customers what their medical condition is.

Therefore, if we see a customer without a mask, we will assume you have a medical condition and we will welcome you into our employee-owned business and thank you for supporting us during this crisis.

We do continue to ask that you maintain social distance while in our facilities and kindly wait outside while your orders are being pulled.

Please be aware that we are cleaning and disinfecting our facilities daily.

Thank you for your continued understanding and support as we continue to navigate this new normal brought to us by COVID-19.


Sincerely,

Mike Healy
President/CEO/COB